Terms and conditions
Last updated: 21 July 2026
Translation provided for information purposes; in case of discrepancy, the Spanish version prevails.
1. Identification
Store owned by Sportsclothingbrand SLU, Spanish tax ID (NIF) B75691220, registered address at Río Aragón 31, 50410 Cuarte de Huerva (Zaragoza), Spain, email ezsportslab@gmail.com. Using the site and placing orders implies acceptance of these terms.
2. Customised products
Most products are made to order and on demand according to your design (model, colours, crest, logos, names and numbers). You are responsible for holding the rights to the images and logos you upload. We confirm the design before production.
3. Prices and payment
Prices are in euros with the taxes indicated during checkout. Payment is made securely through the Shopify checkout, with the methods enabled at any given time (card, Bizum or PayPal). The order is confirmed once payment is received.
4. Production and shipping times
Our products are made to order, so the lead time has two parts: production and shipping.
- Production: 10-15 working days standard and 5-10 working days with the express option, counted from when you approve the design (not from the order date).
- Shipping: once produced, delivery is usually 24-48h in mainland Spain.
Shipping costs: €7.95, free over €99.95. All lead times are estimates and may vary in periods of high demand (August and September concentrate most club orders).
5. Withdrawal and returns
Customised products: as they are made to order to your specifications (model, colour, crest, logos, names and numbers), there is no right of withdrawal, in accordance with article 103.c) of the TRLGDCU (the Spanish consumer protection act). That's why we ask you to review and confirm the design before we produce anything.
Non-customised products: if you buy a catalogue item with no customisation, you have 14 calendar days from receipt to withdraw, with no need to justify your decision, by writing to ezsportslab@gmail.com. The product must be returned unused and in its original packaging; the direct cost of the return is on you, unless the item is faulty or doesn't match your order.
Defects or errors on our side: if the product arrives faulty or doesn't match your order, write to ezsportslab@gmail.com and we'll sort it out at no cost (repair, replacement or refund), including customised products.
6. Warranty
Products come with the 3-year legal conformity warranty from delivery, under the TRLGDCU as amended by Real Decreto-ley 7/2021. During the first 2 years, any lack of conformity is presumed to have existed at the time of delivery, without you having to prove it. You can choose between repair or replacement and, where applicable, a price reduction or termination of the contract, under the terms provided by law. Normal wear and tear and damage caused by improper use or washing are not covered.
7. Team Stores and club orders
Private club stores let each player or family place and pay for their own order. Each club's terms are communicated when the store is created.
8. Governing law and complaints
These terms are governed by Spanish law. If you have any complaint, write to us first at ezsportslab@gmail.com and we'll try to resolve it as soon as possible. If we can't reach an agreement, you can turn to the competent consumer bodies or the Consumer Arbitration Board of your region. If you live in another European Union country, you can contact the European Consumer Centres Network (ECC-Net).